Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By engaging with Cadence Coaching services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Services
Cadence Coaching provides online personal training and nutrition coaching services. Our coaching is designed to support your fitness goals but does not constitute medical advice. You should consult a qualified medical professional before beginning any new exercise or nutrition programme, particularly if you have any pre-existing health conditions.
3. Payment and Billing
- Coaching fees are charged on a monthly subscription basis unless otherwise agreed
- Payments are processed securely through Stripe
- Subscription fees are charged at the start of each billing period
- You are responsible for ensuring your payment details remain up to date
4. Cancellation and Refunds
You may cancel your coaching subscription at any time by providing written notice to CadenceCoaching@hotmail.com. Cancellations take effect at the end of the current billing period. We do not offer partial-month refunds except at our discretion.
Our results guarantee applies where explicitly stated in your coaching agreement. Please refer to your programme terms for specific guarantee conditions.
5. Client Responsibilities
To get the most from your coaching, you agree to:
- Provide accurate and complete health and fitness information
- Communicate openly and honestly with your coach
- Follow your programme to the best of your ability
- Inform your coach of any changes to your health, medication or circumstances
- Take responsibility for your own safety during exercise
6. Intellectual Property
All coaching materials, programmes, guides and content provided are the intellectual property of Cadence Coaching. You may not share, reproduce or resell any materials without written permission.
7. Limitation of Liability
Cadence Coaching is not liable for any injury, loss or damage arising from your participation in the coaching programme. Results vary between individuals and are not guaranteed unless specifically stated. You participate at your own risk.
8. Confidentiality
We treat all client information with strict confidentiality. We will not share your personal details or progress with third parties without your consent, except as required by law.
9. Changes to Terms
We reserve the right to update these terms at any time. Continued use of our services after changes are posted constitutes acceptance of the new terms.
10. Contact
For any questions regarding these terms, please contact us at CadenceCoaching@hotmail.com.